Privacy notice

Your personal information and what we do with it.

Thrive Tribe value all our service users and undertake to use your information in an appropriate manner in line with Data Protection legislation. The following notice details how we do this.

Our contact details:

Thrive Tribe

167 – 169 Great Portland Street

5th Floor



We keep this privacy notice under regular review and was last updated in June 2023 by the Data Protection Officer

How we get your information and why do we have it?

Thrive Tribe collects your personal information to enable us to deliver effective healthy lifestyles programmes. In addition to self-referral Thrive Tribe receives client information from GPs, Pharmacies, partner organisations and family members.

Thrive Tribe collect, store and process your personal data through the lawful basis of consent. This includes identifiable data such as your names, address, email, phone and date of birth.

Thrive Tribe also process special categories of personal data including Ethnicity, Socio Economic Status, Health and Sexual Orientation for the provision of our health services. The lawful basis for which is set out in Article 9 of the UK General Data Protection Regulation  

For marketing purposes, we rely on the lawful basis of consent for processing your data.

What do we do with your information?

When required Thrive Tribe will send your information to stakeholders and partners including GPs and Pharmacists. Additionally, your information will be sent to third party processors to deliver external interventions and programmes.  

For processing Thrive Tribe directly transfer your data to countries outside of the European Economic Area.  

How long is your information stored for?

Thrive Tribe store your information on our IT systems in line with the NHS Records Management Code of Practice 2021.

How can I request that my information isn’t used anymore?

If you prefer that we don’t contact you anymore, want copies of your records or wish to complain please email

You can also complain to the ICO if you are unhappy with how we have used your data. Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Helpline number: 0303 123 1113